The DocketScore

Know exactly
where yourwebsite stands.

The DocketScore rates your firm’s website across the ten things a prospective client actually notices, then ranks the fixes in the order they matter.

CC / The DocketScoreIllustrative report
Fictional example

Overall DocketScore

78
Sample / out of 100

Sounds solid. In a crowded market, it may be average.

Category breakdown

Visual presentation
85
Brand clarity
72
Service clarity
80
Calls to action
65
Trust signals
76
Mobile experience
82
Usability
78
Content
70
Search / local visibility
62
Technical quality
88

Illustrative scores only. This is not a review of a real firm.

Bronze columns and copper arches frame a cream seating area where two people discuss papers
Reading the score

Why 78 isn’t a B-plus.

78 out of 100 feels like a good grade. But clients aren’t grading you against a perfect score. They’re comparing you with every other firm in the same search results.

In a city with hundreds of firms, a 78 can land in the middle of the pack, or below it. The middle of the pack is where clients scroll past.

The score tells you where you are.

One number for the whole site, and one for each of the ten categories.

The categories tell you why.

A low category score points at the exact part of the experience that is losing people.

The priorities tell you what to do first.

Every finding is ranked, so the fixes that matter most to a client come first.

Ten categories

The questions your
clients are already asking.

Each category is scored on what a prospective client experiences, not on design trends or what looks impressive in a partners’ meeting.

Visual presentation

Does the site look like a firm you’d trust with a serious problem today, not ten years ago?

Brand clarity

Would someone remember your firm’s name and look after closing the tab?

Service clarity

Can a visitor find the practice area that matches their problem in one or two clicks?

Calls to action

Is it obvious how to book a consultation, and is it easy to actually do it?

Trust signals

Are your lawyers, credentials and experience visible where a cautious client looks for them?

Mobile experience

Can someone read, navigate and call you comfortably from a phone?

Usability

Can a visitor get where they’re going without having to think about the site itself?

Content

Is the writing plain enough for someone who isn’t a lawyer, and specific enough to be useful?

Search / local visibility

Do your name, address and phone number match everywhere people look you up?

Technical quality

Does the site load quickly, work in every modern browser, and use a secure connection?

What you get

A score.
And a plan.

Your score

An overall DocketScore and a score for each of the ten categories.

What’s working

What to keep, so a redesign doesn’t throw out the parts that already earn trust.

What to fix first

Every issue ranked by its effect on a prospective client, most important first.

Your call

Fix it in-house, hand it to whoever runs your site now, or talk to us. The review is yours either way.

The number is the start. The order is the value.

A score on its own doesn’t tell you what to do on Monday morning. Every DocketScore comes with the fixes in order: what’s costing you enquiries now, what can wait, and what isn’t worth touching.

What does a 78 actually mean?

That the site works, but probably isn’t winning. Clients compare you with the other firms in the same search, not with a perfect score, so a respectable number can still be ordinary in a crowded market. The category scores show where you’re losing ground.

What does the DocketScore look at?

Everything a prospective client sees: your website on desktop and phone, and the public listings that point to it.

Do I need to give you access to anything?

No. Just your website address. The review uses only what the public can already see.

What would a redesign cost?

It depends on the firm: the number of lawyers and practice areas, how many pages, and what the site needs to do. Every quote is tailored, and the DocketScore makes it more accurate. How pricing works.

Will this turn into a sales pitch?

No. The recommendations are written so you can act on them yourself or with whoever manages your site now. If you want our help, you’ll ask.